A medical secretary fulfills administrative duties and serves as a support for the medical professionals in a healthcare facility. Those who are interested in becoming one might want to know more about the specifics of the job.
Medical secretary Duties and Skills
When patients pay a doctor’s office, dentist’s clinic, nursing home facility, or hospital a visit, the first friendly face that they get to see is that of a medical secretary. The secretaries are also the first ones that they hear on the phone when they call the medical office. They have to serve as receptionists as they answer phones, make phone calls, schedule and monitor appointments, and entertain the visitors. These tasks require good computer skills and people skills as well.
Check also Medical secretary educational requirements and training.
Medical secretary Managing Patient Records
Aside from dealing with the patients, medical secretaries must also ensure that patient records are accurate and kept confidential. They have to update the records not only during patient visits, but when the doctor or other medical professionals make a diagnosis or prescribe treatment. Since they need to use medical terminology as inputs into the records, medical secretaries must know how to speak the language of the medical world, insurance companies, and pharmacies. They must also stay up-to-date with the federal privacy laws and all other regulations pertaining to keeping patient records confidential.
Medical secretary Clerical Jobs
A medical secretary must fulfill clerical tasks. They have to convert dictations into medical records and prepare correspondence from doctors. If the office has an official website, maintaining it is also a secretary’s responsibility. In some offices, medical secretaries type the articles written by a doctor for submission to a professional journal or prepare notecards for a doctor’s speech.
Medical secretary Other Duties
Beyond the tasks mentioned above, medical secretaries must always be ready and willing to perform other administrative tasks. These may depend on the type of medical office or employer they are working for. Those who are working in large hospitals with modern facilities have to learn how to use their computer systems. Those who are employed in a dentist’s office have to learn about the anatomical terminology used in the business.
There are also medical secretaries who perform bookkeeping duties, such as preparing financial statements, monitoring credits and collections, and managing financial records. It can be quite surprising what administrative tasks are in store for medical secretaries when they go to work. They just have to be prepared to handle each task and see to it that the office will operate without much trouble to the patients and the staff.